Terms of Service

1. Agreement

By downloading or using a Mystiva app you agree to these terms. If you do not agree, do not use the app. This agreement is between you and Mystiva.

Not yet filled in: the registered name, address and company number of the publishing entity.

2. What these apps are — and are not

Mystiva apps are for entertainment and self-reflection. They calculate astrological positions from the birth details you enter and describe what those positions traditionally mean. Astrology is not a science, and nothing an app tells you is a statement of fact about you, your future, or anyone else.

Nothing in these apps is professional advice. Not medical, not psychological or psychiatric, not legal, not financial, not relationship counselling, and not career advice. Do not use an app to make a decision you would otherwise take to a professional, and never use one instead of treatment.

If you are in crisis or thinking about harming yourself, please contact your local emergency number or a crisis line now. These apps cannot help with that and are not built to.

3. AI-generated text

Some apps generate readings and answers with a large language model. Such text is produced automatically, is not reviewed by a person before you see it, and can be wrong, inconsistent, or simply invented. Treat it as you would treat the rest of the app: as entertainment. Section 2 applies to it in full.

4. Who may use these apps

You must be at least 16 years old. If the law where you live sets a higher age for agreeing to a contract like this one, you must meet that age. By using an app you confirm you do.

5. Your account

You are responsible for keeping access to your account and to the e-mail address it uses. Tell us at [email protected] if you think someone else has got in.

If you add another person's birth details, you confirm you are allowed to. You are responsible for that, not us.

6. Subscriptions and payment

Paid features are sold as auto-renewing subscriptions through the App Store or Google Play. Those stores take the payment; we never see your card.

• The price, the billing period and the date of the first charge are shown on the screen where you subscribe, before you agree to anything.
• Where a free trial is offered, its length and the date the first charge falls are shown on that same screen.
• A subscription renews automatically until you cancel it.
• You cancel in the store's own subscription settings, not by asking us. Cancelling at least 24 hours before the period ends stops the next charge.
• Refunds are handled by the store under its policy. We will support a refund request, but we cannot issue one ourselves.

Prices can change. If they do, the change applies from your next billing period and you are told before it takes effect, with the chance to cancel first.

7. What you may not do

• Break the law with an app, or use it to harm, harass or impersonate anyone.
• Reverse engineer, decompile, or try to extract source code, except where law says you may.
• Automate access, scrape, or hammer the service beyond ordinary use.
• Resell an app or present its output as your own professional advice to other people.
• Upload anything unlawful, or anyone's personal data you have no right to.

8. Your content, our software

What you write stays yours. You give us the narrow licence we need to store it, show it back to you, and — where you use a feature that requires it — send it to the provider that answers. Nothing more; we do not use your content to advertise, and we do not publish it.

The apps themselves, their text, their artwork and their software remain ours. You get a personal, non-transferable, revocable licence to use them.

9. Availability and changes

We may change, suspend or discontinue any part of an app. We may end your access if you break these terms. You may stop using the apps at any time, and delete your account from Settings.

If we discontinue a paid app entirely, we will say so before the next renewal so you are never charged for something we are closing.

10. No warranty

The apps are provided “as is” and “as available”. To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty that the apps will be uninterrupted, error-free, or that anything they tell you will be accurate.

11. Limitation of liability

To the fullest extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, nor for lost profits, lost data, or any decision you made because of something an app said.

Our total liability for any claim relating to an app is limited to the greater of the amount you paid us for that app in the twelve months before the claim, or USD 50.

Nothing here excludes liability that cannot lawfully be excluded — including death or personal injury caused by negligence, fraud, and your statutory rights as a consumer. If you are a consumer in the EU or the UK, those rights are unaffected by anything in this document.

12. Indemnity

If someone brings a claim against us because of how you used an app — including a claim about another person's data you entered — you will cover the reasonable costs of defending it, unless the claim is our fault.

13. Governing law and disputes

Not yet filled in: governing law and the courts that hear disputes, which follow the jurisdiction of the publishing entity.

If you are a consumer, this choice does not take away the protection of the mandatory law of the country you live in, and you may bring proceedings in your local courts.

Before going to court, please write to us. Most of what reaches support turns out to be a bug, and we would rather fix it.

14. If you installed from the Apple App Store

These terms are between you and Mystiva, not Apple. Apple is not responsible for the apps or their content. In addition:

• Apple has no obligation to provide any maintenance or support for the apps.
• If an app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price. To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever.
• We, not Apple, are responsible for addressing any claim by you or a third party relating to an app, including product liability, failure to conform to legal requirements, and consumer protection claims.
• We, not Apple, are responsible for investigating and defending any third-party claim that an app infringes intellectual property rights.
• You must comply with applicable third-party terms of service when using an app.
• Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.
• You confirm you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not on any U.S. Government list of prohibited or restricted parties.

15. If you installed from Google Play

These terms are between you and Mystiva, not Google. Google is not responsible for the apps or their content. Refunds and subscription management follow Google Play's own policies, which apply in addition to these terms.

16. The rest

If a court finds any part of these terms unenforceable, the rest stays in force. Not enforcing a term once does not waive it. You may not transfer this agreement; we may transfer it if the studio is sold, and we will tell you if that happens.

When we change these terms materially, the app asks you to read and accept the new version before you continue.